Call Waiting service is very useful for anyone who wants to be reached even when they are on the telephone. With Call Waiting, a second call is announced by special beeps that indicate a call is waiting – allowing you to always be available to family, friends and business associates.

How to Use Call Waiting service:

1. To answer a waiting call (when you hear the beeps), briefly press the Link or Flash button. You are now connected to your second caller. Your first caller is on hold.
2. To return to the original call or to alternate between callers, briefly press the Link or Flash button. Each call is separate and each conversation is private.
3. To end the first call before answering the second, hang up. The telephone will ring with the second call.

How to temporarily turn off Call Waiting Signals:

For those times that you do not want important calls, faxes or internet connections to be interrupted, Call Waiting signals can be turned off temporarily.

Before placing a call:

1. Lift the receiver and listen for dial tone. Press 70# on a touch tone telephone or dial 1170 on a rotary dial telephone and listen for a tone confirming the signals have been turned off.
2. Place your call (callers will receive a busy signal during this time or be routed to Voice Mail if you subscribe to it). Call Waiting service will be turned back on automatically once you hang up.

During a call:

1. Press the Link or Flash button briefly. Press *70 on a touch tone telephone or dial 1170 on a rotary telephone and listen for two short beeps confirming the signals have been turned off.
2. You will be returned to your caller (callers will receive a busy signal during this time or routed to Voice Mail if you subscribe to it). Call Waiting service will be turned back on automatically once you hang up.

Call Waiting Hints and Tips:

• Second callers will hear a ringing tone rather than a busy signal (unless you have temporarily turned off the Call Waiting signals in which case callers will receive a busy signal or be routed to Voice Mail if you subscribe to it).
• If you do not answer a waiting call within two rings, it will go unanswered. You can obtain the telephone number of the second call by using Call Return service.
• If a call is lost, hang up. The telephone will ring to re-establish the call.
• If you subscribe to Voice Mail service, you can either interrupt your conversation with your first caller to answer the second call or let Voice Mail service take the message for you.
• Call Waiting service will not work when you establish a Three-Way Calling call. The caller will receive a busy signal or be routed to Voice Mail if you subscribe to it.

If you are a current Call Waiting subscriber and require assistance, please call 1 800 360-8555 (Opens in the default phone client).