About Us

Total communications

NorthernTel provides total communications solutions to meet the changing needs of Northerners. Since 1905, NorthernTel has remained committed to offering Northeastern Ontario communities evolutive services that make it easier to communicate effectively at home, at work, and at play. Our 250 employees are dedicated to delivering quality services and products to over 66,000 customers across our 83,000 kilometer service area.

One-stop shopping
To ensure customers single-supplier access to a comprehensive range of products and services, NorthernTel maintains strategic alliances with Bell Canada, BCE Inc., Newbridge, Mitel™, Cisco, Nortel, Adcom, and Ericsson. This gives you, the customer, access to the collective resources of these companies.

Telephone systems
NorthernTel provides local access service to Northeastern Ontario. In addition, the Company provides cellular telephone, paging and mobile satellite solutions. NorthernTel offers a complete portfolio of services to its customers.These include Call Waiting, Call Forwarding, Speed Calling, Three-Way Calling, Intercommunication, Call Display, Call Return and Voice Mail.

Multimedia made easy
At NorthernTel, we understand the importance of having access to information, when and where you need it. The installation of an Asynchronous Transfer Mode (ATM) infrastructure allows the Company to provide business customers with products ranging from high-speed Internet to bandwidth intensive imaging solutions. NorthernTel provides high-speed Internet service to business and residential customers using Asymmetric Digital Subscriber Line (ADSL) technology, giving them virtually unlimited access over a single, existing telephone line.

Account Executives
NorthernTel’s qualified team of Account Executives provides cost-effective solutions to meet the business customer’s communications needs.

Day or night - Support second to none
More than ever, NorthernTel’s focus is on quality service based on a clear understanding of customers’ needs. Our experienced customer support teams are always ready to help. Our Network Surveillance and Maintenance Centre (NSMC) answers repair calls 7 days a week, 24 hours a day. The NSMC allows technicians to identify and correct potential network problems before they affect customers.

For more information
NorthernTel's FibreOP: 1-866-FIBREOP
NorthernTel's products and services: 1·800·360·8555

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