Internet Security
Alerts and notices
Beware of Fraudulent E-Mail Messages
Important: NorthernTel wishes to reiterate that at no time do we ask customers to provide personal and confidential information such as your password by e-mail.
Internet and Phishing E-mails
Phishing is a massive emailing soliciting bank, personal or confidential data.
DO NOT respond to e-mails or follow web links that look like they are official requests for account information from banks, financial institutions or imitating a NorthernTel request.
Numerous fraudulent e-mail messages that look like they are official request for account verifications are flooding the internet. These messages may appear to come from such institutions as PayPal, RBC, CityBank etc. They may ask you to respond with confidential account information or may suggest that you click on a link that takes you to a website requesting confidential information. No legitimate financial institution, nor NorthernTel, would make such a request. Responding to such requests with confidential information will invariably lead to your account being compromised.
Here are a few security measures you can adopt against phishing
- If you answered this phishing e-mail in error we suggest that you change your password associated with your e-mail box(es) as soon as possible.
- Always access the NorthernTel websites by using your bookmarks or one of our known URL addresses.
- Never include personal or confidential information in an e-mail message.
Examples of phishing e-mails
A phishing e-mail like the one below, imitating a message from NorthernTel, was circulating on the Internet. The message asks customers to restore their NorthernTel e-mail account by clicking on a hyperlink which provides a false NorthernTel web page where customers are then asked to enter their confidential data used to access their e-mail account.
A phishing e-mail circulating might read as follows: