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Allows your callers to leave a message in a Voicemailbox. If your phone is equipped with a Message Waiting Indicator, an indicator light will blink. When you pick up the receiver, an audible signal will let you know that a message is waiting in the Voicemailbox.


With Voicemail, all of your calls will be answered with a personal greeting, even when you are already on the phone or unable to answer. An intermittent dial tone or indicator light will tell you when you have messages. 

Your messages are saved so that you can listen to them whenever you like, day or night, from any Touch-tone phone or cell phone.

You can listen to your messages from your home, your office or anywhere else.Voicemail is easy to use thanks to the voice prompts that tell you what to do step by step. Your Voicemail password ensures security and privacy.

To access your voice mailbox:

  1. Dial *98 (or *99) on your home phone (if you are calling from a different phone number, dial the Voicemail remote access number that was supplied with your subscription. Once you have entered your 10-digit telephone number and your password, follow the voice prompts).
  2. Follow the Voicemail voice prompts to listen to your messages, save them, or delete them, and to change your greeting and your password.

Refer to the following instructions as necessary:


Managing Voicemail by Internet

Refer to Online Help for further explanations.


Certain conditions apply, including a minimum 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. The customer must have a Touch-tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.