Changing the password in Call Feature Manager

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Follow these instructions to change the password to login to the Call Feature Manager.

  1. Access the Call Feature Manager web-tool at:
  2. Enter your “Number”. This is your 10-digit phone number, without any spaces.
  3. Enter your password and click on “Login”.
  4. In the top menu, click on the “Settings” tab, and then on “Security”.
  5. Enter your new password (in both fields).
    We recommend that you use the same personal password that you chose for your Voicemail (this password must contain between 6 and 15 digits).
  6. Click on “Change Password”.

Certain conditions apply, including a minimum 12-month commitment at time of subscription. Offer valid for residential customers only, where technology permits. Customer must have a Touch-Tone phone. Rotary phones are not compatible. An Internet connection is required to access the Call Feature Management website. Display features require a phone equipped with a display window. Certain features are activated and deactivated by phone.